Privacy Policy

Data Controller

galerinthiq ("we," "our," or "us") is the data controller responsible for your personal information. You can contact us at:

• Email: info@galerinthiq.com
• Website: galerinthiq.com
• Address: Available upon request

Information We Collect

We collect the following types of personal information:

Information You Provide to Us

• Contact Information: Name, email address, phone number
• Communication: Messages and inquiries you send to us through our contact forms
• Consent Records: Records of your consent to our data processing activities

Technical Information

We may automatically collect certain technical information when you visit our website, including:

• IP address and general location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To respond to your inquiries and provide requested financial services
• Communication: To contact you regarding your requests and provide customer support
• Business Operations: To improve our services and website functionality
• Legal Compliance: To comply with applicable laws and regulations

Data Retention

We retain your personal information for no longer than 12 months from the date of collection, or until the purpose for which it was collected has been fulfilled, whichever comes first. After this period, we securely delete or anonymise your information.

Third-Party Processing

We use Formspree, a third-party service provider located in the United States, to process contact form submissions. When you submit a form on our website, your information is transmitted to Formspree for processing and delivery to us.

Formspree is committed to protecting your privacy and processes data in accordance with their privacy policy. By using our contact forms, you acknowledge that your information may be processed outside of Australia.

Cookies and Tracking

Our website does not use tracking cookies by default. We do not employ third-party analytics services, advertising cookies, or other tracking technologies that monitor your browsing behaviour across websites.

Essential cookies may be used for basic website functionality, such as maintaining form submissions and ensuring proper site operation. These cookies do not track your personal information.

Your Rights

Under Australian privacy laws, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Erasure: You can request deletion of your personal information
• Objection: You can object to our processing of your personal information
• Portability: You can request a copy of your personal information in a structured format

To exercise any of these rights, please contact us at info@galerinthiq.com. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Secure transmission of data using SSL/TLS encryption
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage and backup procedures

International Transfers

Your personal information may be transferred to and processed in the United States through our use of Formspree. This transfer is necessary for the provision of our services and is conducted with appropriate safeguards in place.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Complaints

If you have concerns about our handling of your personal information, please contact us first at info@galerinthiq.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992
• Email: enquiries@oaic.gov.au

Contact Us

If you have any questions about this privacy policy or our data processing practices, please contact us: